Refund policy

Thank you for shopping at Dito Club. We take pride in our 100% genuine cowhide and sheep hide leather products. However, if you are not fully satisfied with your purchase, we are here to help.

Product Inspection Window
* We offer a worry-free 7-day product inspection window starting from the date you receive your package. 

Eligibility Conditions for Returns & Exchanges
* To be eligible for a return or smooth exchange, the product must be unused, in the same premium condition that you received it, and in its original premium box packing.
* Any item showing visible signs of wear, usage, or damage after delivery will not be eligible for a return or exchange.

How to Initiate a Return or Exchange
If you need to make an adjustment or file a claim within your 7-day window, please reach out to our support team instantly:
* Email Support: ditoleather57@gmail.com
* WhatsApp / Mobile Support: 0328-8757662
* Physical Hub Address: Pak Arab Housing Scheme, Ferozepur Road, Lahore, Pakistan.

Refunds Process
Once we receive your returned item and inspect its condition, we will notify you regarding the approval or rejection of your refund. Approved refunds will be processed via bank transfer or preferred local digital wallet channels as agreed upon with our customer support team.